Website maintenance

To be effective and reliable a website needs to be regularly maintained, technically and content-wise. Some clients like to do this themselves; others prefer to have an ongoing maintenance contract. We support both options.

If you wish to maintain your site yourself, we offer a two-hour handover and training session for £50. We talk you through the site and how to maintain it. Takeaway notes will be provided. The session can be face to face or online. If face to face, travel expenses will be charged.

If you would like us to maintain your site, we offer three levels of support:

The activities in the Basic plan are required to run any website, however simple. They include things like hosting and domain name management as well as regular checks to keep the software up to date and running smoothly.

Basic

£27/month

Plan outline

The activities in the Basic plan are required to run any website, however simple, in order to keep it functioning reliably and optimally.

Basic includes:

  • Hosting
  • Core and plugin updates
  • Regular backups
  • Security monitoring
  • Performance and uptime monitoring

This could include e.g. updating copy, images or media files, adding new products to an existing online store or creating blog posts. You can choose from two packages: Standard and Premium, depending on the amount of content you need updating. Each of these packages includes everything in the Basic package plus content updating on existing pages.

Standard

£50/month

Plan outline

The Standard plan includes everything in the Basic plan plus up to to 1 hour of content work on existing pages.

Standard includes all the Basics:

  • Hosting
  • Core and plugin updates
  • Regular backups
  • Security monitoring
  • Performance and uptime monitoring

Plus:

  • 1 hour content work on existing pages

Premium

£100/month

Plan outline

The Premium plan includes everything in the Basics plan plus up to to 3 hours of content work on existing pages.

Premium includes all the Basics:

  • Hosting
  • Core and plugin updates
  • Regular backups
  • Security monitoring
  • Performance and uptime monitoring

Plus:

  • 3 hours content work on existing pages

All support packages are payable by Direct Debit. A 10% discount will be given if paying annually.